We delete comments that violate our policy, which we encourage you to read. Buy a apc serial cable 15 ft or other serialparallel converters at cdw. Always make sure a proper apc serial cable such as the 9400024, 9401524, or 9400020 is being used. This is due to the proprietary pinout of apc smartups serial cables. Its comprehensive ac and dc power solutions, which are designed for both home and corporate environments, improve the manageability, availability and performance of sensitive electronic, network, communications and. Tutorial for switching from default hid usb battery drivers to apc usb ups drivers to enable communication to powerchute personal edition for backups or powerchute business edition software for. Apc ups signaling cable pinout ars technica openforum. I had resigned myself to making up special cable when i found a link to this item. Powerchute business edition is apparently not it, as it expects to connect to a server over ip. The apc smart ups 750va battery backup is equipped with intelligent battery management, power conditioning, and automatic selftest are a few features other than protecting from power surges that help keep your components running at top performance.
Why does a smartups turn off when a standard serial cable. I ordered two of these ups, i connected one to server 2008 r2 machine and the other to a windows 7 pc. Please fill out below form to receive an apc rj45 serial cable for smartups lcd models. Apc backups 500 and powerchute software dell community. Apc supplies a special serial cable with each ups that has a serial console, because their interface doesnt match the defacto standard initially used on the old ibm pcat. Apc software download basically, what it does is when the power is gone, ups signals to the system and it will do whatever it is assigned to do. Heck, you can even take individual wires, crimp on a pin on one end and a sleeve on the other and do it that way. So, to use computer connectivity, you dont have to order expensive serial kit from apc. Apc supplies a special serial cable with each ups that has a serial console, because their interface doesn t match the defacto standard initially used on the old ibm. Just grab any serial cables hanging around all usbs. First name last name company name email phone number. Once connected with the serial cable, i opened hyperterminal with the suggested settings and no luck.
The location of the label as well as letter and number sequences will vary by model and product type. The documented pinout looks like a simple nullmodem cable swapping the tx and rx pins. Apc 9400144a pdu db9rj12 serialrs232 console lead cable for ap7000 8000 9000. Ablerex troy 600 ups cable shutdown cable with upsee software. Apcs cable for that ups has a different pinout than a regular serial cable. Need the pinout of the serial cable for apcs smartups. You must use a special serial cable with different pinouts for smart and simple signaling to work. Youre unable to install the drivers for your usbto. Smt, smx, smc, and srt models use a new keyed rj45 to db9 cable. Due to the continued decline and elimination of serial communication ports in server manufacturing and in an effort to minimize ewaste, apc by schneider electric will no longer be providing the rj45 to serial communication cable with the smart ups smt750, smt750us, smt1500rm2u, or smt1500rmus models.
Any usbcompatible smartups, any standard usb cable. I loaded the powerchute pc software today and this cable works perfectly. I am trying to access the management interface for a apc ups using the serial port. Apc serial cables will always have part number clearly marked on the connector end of the cable. For optimal computer system security, install powerchute smartups monitoring software. All smartups units work with apcs proprietary powerchute software which is available for a variety of operating systems a free alternative to powerchute is the free software project apc ups daemon apcupsd, which supports linux, mac os x, unix and microsoft windows operating systems and can run in stand alone or clientserver modes. Users may purchase software and cables as an accessory to the ups. It didnt come with apcs special serial cable unfortunately apparently its wired differently than a standard 9 pin serial cable im trying to configure it via usb, but i cant figure out which software to install.
Apc smart ups serial connection on windows server 2012 r2. Having configured a number of smartupses with ap9606 in my time, i do not remember ever having had the need for an apcproprietary serial cable. If you are using serial communications, check a that you are using the serial cable that came with the ups and b that it connects the serial port. The following section presents the list of equipment used to create this apc ups tutorial. An rj12 serial connector is used as a last resortfirmwareresetpassword recovery option. They will make sure you have the correct software and cables. The server and the ups are connected with genuine apc serial signaling cable. Apc s cable for that ups has a different pinout than a regular serial cable. In this tutorial, we are going to show you how to access the console of an apc ups using a serial cable and the software putty. Apcupsd ups control software apcupsdusers my first. For operating systems with basic shutdown capabilities, ups cable interface kits are available for use with all apc upss with dedicated rs232 serial ports. Buy apc ap9833 9400272a usb to serial smart signaling cable rs232 db9 with fast shipping and toprated customer service. There is an optional serial cable that allowed you to use the backups units and our older powerchute business edition versions not the new 9.
I recommend that you mark the cable, and hang onto it. You can make an apc xover and use a regular serial cable. As a global leader in power availability solutions, apc sets the standard in its industry for quality, innovation and support. I noticed the green light was no longer on on the ups and to make it come on i have to either turn off the powerchute software or remove the serial cable from the pc or the ups. To manually install the usb to serial drivers on windows vista 64bit operating systems. Without installing any software the apc is not recognized as a device in the. These cables cost a lot more than they should so i strongly encourage you to build your own 9400024c serial cable. Headquartered in chicago since 1922, tripp lite has offices and partners worldwide. Rugged, overmolded construction that provides extra strain relief and a solid serial connection. The serial communications cable is not a standard rs232 cable and differs depending on the ups. I used both the serial and usb cables which came with the ups.
Solved connect to an apc upc general hardware forum. Buy apc pdu serial cable 9400144a db9 to rj12 configuration replacement console serial cable ap7900, ap8841, 9000 etc, rack metered pdu online at low price in india on. Apc ups software mod using rs232 com port windows 10. Write down your serial number and give them a call. Apc, in their infinite wisdom, decided to customize the pinouts slightly so that you cant use a standard db9 serial cable. Apc serial cables pinouts applicationsfindmy74s blog. What communications cable is needed with my smartups and. The sole purpose of using an obscure network cable to supply a usb feed seems to be to prevent you from using anything but apcs proprietary cable. A standard serial interface cable is incompatible with the ups.
These are rack mount networked power distribution units which allow for the current to its power sockets to be controlledmonitored and exposed through a web and snmp interface. Switching from hid usb drivers to apc usb ups drivers on. Cd with software, smart ups signalling rs232 cable, usb cable, user manual. It offers plug and play funcionality among other things read something about in apc s site a long time ago which i. Should work with apc powerchute or apcupsd ups server for linux this pinout is associated with 84 compatible devices or models. It offers plug and play funcionality among other things read something about in apcs site a long time ago which i. An extension cable lets your ups send signals over longer distances. It is for use with the powerchute pro for winnt4 software. The model number is not on the front of the unit, but can be found on a sticker on either the bottom or rear of your product. I then attempted to connect to the weird ethernet jack on the back and browse to 10. Apc ups software mod using rs232 com port windows 10 andy shell. Tutorial apc ups console access using the serial cable step by.
Tutorial apc ups console access using the serial cable. Ups cable provides dedicated serialusb communication between the ups. I would stick with the apc provided software powerchute and add a serial port to the machine. Cd with software, smart ups signaling rs232 cable, usb cable, user manual. Apc pdu serial cable 9400144 db9 to rj12 configuration replacement console 9400144 serial cable ap7900, ap8841,9000 etc, rack metered pdu. The cable connects the battery unit and computer while software manages the automatic computer shutdowns in case of power failures. Need a driver for an apc usb serial converter we got a ton of these with recent upss, but as they have all gone in cabs with just switches in, theres no use for them so i thought they would be useful for some departments who want to use serial devices. Apc pdu serial cable 9400144a db9 to rj12 configuration. Buy a apc serial cable 15 ft or other serialparallel converters at. Every piece of hardware listed above can be found at amazon website. You can cut a serial cable in half and splice the wires to match.
Use only the supplied cable to connect to the serial port. Use this cable to connect two devices equipped with serial rs232 interface. Ups cables that provide dedicated connections between apc. Hello, i try to configure an apc smart ups 620 su620inet model. Apc backups 500 and powerchute software i have the apc 500 ups and it worked fine for 1 day and then the software could not find the ups again.
I have a rs232 cable, the classical cable you can find everywhere, not the one supply by apc, because i dont have it. From desktop to critical infrastructure, tripp lite products and solutions power and connect the computers, networking equipment and electronic devices that form the foundation of our digital world. Ups serial interface cables that provide direct communication between upss and. Ups cables that provide dedicated connections between apc upss and desktops, workstations, and servers. It also contains a workaround for an ups firmware issue that causes killpower to execute repeatedly in a loop, resulting in the ups continually cycling power. If the driver isnt found automatically, select dont have a disc. Ups cable provides dedicated serial usb communication between the ups and the server, independent of the network.
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